Perhaps when making your new year’s resolutions, you’ve given some thought to making a change of job or career, but adverse weather at this time of year might be putting you off visiting the Department for Employment and Learning’s (DEL) Careers Service for advice.
This year, for the first time, you can avoid the elements and speak to careers staff online using the new Careers Webchat facility.
Joanne McKinney, careers manager for Coleraine, Limavady and Ballymoney, explains: “Clients can now access careers services directly from their laptop, PC or mobile device without the need to travel to a local Careers office. The ‘Careers Webchat’ service is available Monday to Friday from 9.30am to 4.30pm. To chat with careers staff, go to www.nidirect.gov.uk/careers and click on the “Chat with a Careers Adviser” button.
““‘Careers Webchat’ is an instant messaging service which allows real-time communication to take place between anyone requiring careers advice and Careers Service staff, similar to a “live” email where the client and adviser can ask and respond to questions immediately.”
Joanne adds: ““The new service will help to assist in reaching those clients who may have barriers accessing careers services in the traditional office setting, for example those with a disability or who are living in rural locations. In addition, it will also be a more convenient access channel for people in work needing advice on up-skilling or changing career.
“Furthermore, the anonymity of the service has an appeal for those customers who may lack confidence, or have other barriers, which could deter them from engaging face-to-face.
“I would urge anyone, of whatever age, seeking careers information, advice or guidance to go online at www.nidirect.gov.uk/careers.”